Details

<p><br /> Introduction xxiii</p> <p>Assessment Test Ivi</p> <p>Answers to Assessment Test lxxvii</p> <p><b>Chapter 1 Introducing Cloud Computing Configurations and Deployments 1</b></p> <p>Introducing Cloud Computing 4</p> <p>Virtualization 7</p> <p>Cloud Service Models 10</p> <p>Cloud Reference Designs and Delivery Models 14</p> <p>Introducing Cloud Concepts and Components 16</p> <p>Connecting the Cloud to the Outside World 18</p> <p>Deciding Whether to Move to the Cloud 18</p> <p>Selecting Cloud Compute Resources 18</p> <p>Hypervisor Affinity Rules 19</p> <p>Validating and Preparing for the Move to the Cloud 19</p> <p>Choosing Elements and Objects in the Cloud 20</p> <p>Internet of Things 21</p> <p>Machine Learning/Artificial Intelligence (AI) 21</p> <p>Creating and Validating a Cloud Deployment 22</p> <p>The Cloud Shared Resource Pooling Model 23</p> <p>Organizational Uses of the Cloud 27</p> <p>Scaling and Architecting Cloud Systems Based on Requirements 29</p> <p>Understanding Cloud Performance 29</p> <p>Delivering High Availability Operations 30</p> <p>Managing and Connecting to Your Cloud Resources 30</p> <p>Is My Data Safe? (Replication and Synchronization) 32</p> <p>Understanding Load Balancers 34</p> <p>Cloud Testing 35</p> <p>Verifying System Requirements 36</p> <p>Correct Scaling for Your Requirements 36</p> <p>Making Sure the Cloud Is Always Available 37</p> <p>Remote Management of VMs 39</p> <p>Monitoring Your Cloud Resources 41</p> <p>Writing It All Down (Documentation) 41</p> <p>Creating Baselines 41</p> <p>Shared Responsibility Model 42</p> <p>Summary 43</p> <p>Exam Essentials 43</p> <p>Written Lab 45</p> <p>Review Questions 46</p> <p><b>Chapter 2 Cloud Deployments 51</b></p> <p>Executing a Cloud Deployment 58</p> <p>Understanding Deployment and Change Management 59</p> <p>Cloud Deployment Models 65</p> <p>Network Deployment Considerations 67</p> <p>Service Level Agreements 77</p> <p>Matching Data Center Resources to Cloud Resources 78</p> <p>What Are Available and Proposed Hardware Resources? 78</p> <p>Templates and Images 81</p> <p>Physical Resource High Availability 82</p> <p>Introducing Disaster Recovery 82</p> <p>Physical Hardware Performance Benchmarks 83</p> <p>Cost Savings When Using the Cloud 83</p> <p>Energy Savings in the Cloud 84</p> <p>Shared vs. Dedicated Hardware Resources in a Cloud Data Center 84</p> <p>Microservices 84</p> <p>Configuring and Deploying Storage 86</p> <p>Identifying Storage Configurations 86</p> <p>Storage Provisioning 90</p> <p>Storage Priorities: Understanding Storage Tiers 94</p> <p>Managing and Protecting Your Stored Data 95</p> <p>Storage Security Considerations 102</p> <p>Accessing Your Storage in the Cloud 105</p> <p>Performing a Server Migration 105</p> <p>Different Types of Server Migrations 106</p> <p>Addressing Application Portability 109</p> <p>Workload Migration Common Procedures 110</p> <p>Examining Infrastructure Capable of Supporting a Migration 110</p> <p>Managing User Identities and Roles 111</p> <p>RBAC: Identifying Users and What Their Roles Are 112</p> <p>What Happens When You Authenticate? 113</p> <p>Understanding Federation 113</p> <p>Single Sign-On Systems 113</p> <p>Understanding Infrastructure Services 114</p> <p>Summary 117</p> <p>Exam Essentials 118</p> <p>Written Lab 119</p> <p>Review Questions 120</p> <p><b>Chapter 3 Security in the Cloud 125</b></p> <p>Cloud Security Compliance and Configurations 128</p> <p>Establishing Your Company’s Security Policies 130</p> <p>Selecting and Applying the Security Policies to Your Cloud Operations 130</p> <p>Some Common Regulatory Requirements 130</p> <p>Encrypting Your Data 134</p> <p>Remote Access Protocols 139</p> <p>Automating Cloud Security 140</p> <p>Security Best Practices 141</p> <p>Access Control 144</p> <p>Accessing Cloud-Based Objects 144</p> <p>Cloud Service Models and Security 146</p> <p>Cloud Deployment Models and Security 147</p> <p>Role-Based Access Control 148</p> <p>Mandatory Access Control 148</p> <p>Discretionary Access Control 148</p> <p>Multifactor Authentication 149</p> <p>Single Sign-On 149</p> <p>Summary 149</p> <p>Exam Essentials 150</p> <p>Written Lab 151</p> <p>Review Questions 153</p> <p><b>Chapter 4 Implementing Cloud Security 157</b></p> <p>Implementing Security in the Cloud 159</p> <p>Data Classification 159</p> <p>Segmenting Your Deployment 160</p> <p>Implementing Encryption 162</p> <p>Applying Multifactor Authentication 163</p> <p>Regulatory and Compliance Issues During Implementation 164</p> <p>Cloud Access Security Broker 165</p> <p>Automating Cloud Security 165</p> <p>Automation Tools 166</p> <p>Techniques for Implementing Cloud Security 168</p> <p>Security Services 170</p> <p>Summary 173</p> <p>Exam Essentials 174</p> <p>Written Lab 175</p> <p>Review Questions 177</p> <p><b>Chapter 5 Maintaining Cloud Operations 183</b></p> <p>Applying Security Patches 187</p> <p>Patching Cloud Resources 187</p> <p>Patching Methodologies 189</p> <p>Patching Order of Operations and Dependencies 193</p> <p>Updating Cloud Elements 193</p> <p>Hotfix 193</p> <p>Patch 194</p> <p>Version Update 194</p> <p>Rollback 195</p> <p>Workflow Automation 195</p> <p>Continuous Integration and Continuous Deployment 196</p> <p>Virtualization Automation Tools and Activities 197</p> <p>Storage Operations 199</p> <p>Types of Backups 199</p> <p>Backup Targets 203</p> <p>Backup and Restore Operations 205</p> <p>Summary 206</p> <p>Exam Essentials 207</p> <p>Written Lab 209</p> <p>Review Questions 210</p> <p><b>Chapter 6 Disaster Recovery, Business Continuity, and Ongoing Maintenance 215</b></p> <p>Implementing a Disaster Recovery and Business Continuity Plan 216</p> <p>Service Provider Responsibilities and Capabilities 217</p> <p>Disaster Recovery Models and Techniques 219</p> <p>Business Continuity 225</p> <p>Establishing a Business Continuity Plan 225</p> <p>Establishing Service Level Agreements 227</p> <p>Cloud Maintenance 228</p> <p>Establishing Maintenance Windows 228</p> <p>Maintenance Interruptions to Operations 229</p> <p>Maintenance Automation Impact and Scope 229</p> <p>Common Maintenance Automation Tasks 229</p> <p>Summary 233</p> <p>Exam Essentials 234</p> <p>Written Lab 235</p> <p>Review Questions 236</p> <p><b>Chapter 7 Cloud Management 241</b></p> <p>Cloud Metrics 244</p> <p>Monitoring Your Deployment 246</p> <p>Cloud Support Agreements 250</p> <p>Standard Cloud Maintenance Responsibilities 250</p> <p>Configuration Management Applications and Tools 251</p> <p>Change Management Processes 251</p> <p>Adding and Removing Cloud Resources 252</p> <p>Determining Usage Patterns 252</p> <p>Bursting 252</p> <p>Migrating Between Cloud Providers 252</p> <p>Scaling Resources to Meet Requirements 253</p> <p>Extending the Scope of the Cloud 256</p> <p>Understanding Application Life Cycles 256</p> <p>Organizational Changes 257</p> <p>Managing Account Provisioning 258</p> <p>Account Identification 258</p> <p>Authentication 259</p> <p>Authorization 259</p> <p>Lockout Policies 259</p> <p>Password Complexity 259</p> <p>Account Automation and Orchestration 260</p> <p>Summary 261</p> <p>Exam Essentials 262</p> <p>Written Lab 263</p> <p>Review Questions 264</p> <p><b>Chapter 8 Cloud Management Baselines, Performance, and SLAs 269</b></p> <p>Measuring Your Deployment Against the Baseline 272</p> <p>Object Tracking for Baseline Validation 273</p> <p>Applying Changes to the Cloud to Meet Baseline Requirements 277</p> <p>Changing Operations to Meet Expected Performance/Capacity Requirements 280</p> <p>Cloud Accounting, Chargeback, and Reporting 281</p> <p>Summary 284</p> <p>Exam Essentials 285</p> <p>Written Lab 286</p> <p>Review Questions 287</p> <p>Chapter 9 Troubleshooting 291</p> <p>Incident Management 294</p> <p>Incident Types 294</p> <p>Logging Incidents 298</p> <p>Prioritizing Incidents 298</p> <p>Preparation 299</p> <p>Templates 300</p> <p>Time Synchronization 301</p> <p>Workflow 301</p> <p>Troubleshooting Cloud Capacity Issues 301</p> <p>Capacity Boundaries in the Cloud 301</p> <p>Troubleshooting Automation and Orchestration 304</p> <p>Process and Workflow Issues 305</p> <p>Summary 307</p> <p>Exam Essentials 308</p> <p>Written Lab 309</p> <p>Review Questions 310</p> <p><b>Chapter 10 Troubleshooting Networking and Security Issues and Understanding Methodologies 315</b></p> <p>Troubleshooting Cloud Networking Issues 317</p> <p>Identifying the Common Networking Issues in the Cloud 318</p> <p>Network Troubleshooting and Connectivity Tools 324</p> <p>Remote Access Tools 333</p> <p>Troubleshooting Security Issues 336</p> <p>Account Privilege Escalation 336</p> <p>Network Access Issues 337</p> <p>Authentication 337</p> <p>Authorization 337</p> <p>Federations 338</p> <p>Certificate Configuration Issues 338</p> <p>Device- Hardening Settings 338</p> <p>External Attacks 339</p> <p>Internal Attacks 339</p> <p>Maintain Sufficient Security Controls and Processes 339</p> <p>Network Access Tunneling and Encryption 340</p> <p>Troubleshooting Methodology 340</p> <p>Identifying the Problem 341</p> <p>Establishing a Theory 341</p> <p>Testing the Theory 343</p> <p>Creating and Implementing a Plan of Action 344</p> <p>Verifying the Resolution 344</p> <p>Documenting the Ordeal 344</p> <p>Summary 344</p> <p>Exam Essentials 345</p> <p>Written Lab 346</p> <p>Review Questions 347</p> <p><br /> Index 375</p>

<p><b>ABOUT THE AUTHOR</b></p> <p><b>Ben Piper,</b> is an IT consultant who has created more than 30 educational courses covering cloud technologies, networking, and automation. Learn more about Ben from his website at www.benpiper.com.

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